SAP Services and Support for Australian Enterprises

Poorly managed SAP environments lead to operational inefficiencies, data silos, and an inability to adapt to new business challenges, stifling growth. Our SAP support and services provide end-to-end management, from strategic implementation to proactive maintenance.

tick SAP S/4HANA Implementation
tick SAP Application Management
tick SAP Ariba & Supply Chain Solutions
tick SAP ECC Support & Modernization
tick SAP HCM & SuccessFactors Services
tick SAP Analytics Cloud Integration

Your Partner in SAP Excellence

OM Tech brings deep expertise and a proven methodology to every SAP engagement. We
understand that SAP is the digital core of your business, and our SAP support and services
are designed to maximize its stability, performance, and value.

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Certified SAP consultants with cross-industry experience

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Strategic sap support and implementation services

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Reliable sap support and maintenance services

Industry Leaders Who Trust Our SAP Services and Support

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Our End-to-End SAP Services and Support

Discover Icon SAP S/4HANA Services

Transform your business with a modern, intelligent ERP that integrates AI and real-time analytics. Achieve digital transformation, simplify your IT landscape, and gain unprecedented insights for faster decision-making.

Plan Icon SAP Application Management Services

Ensure system health, optimize performance, and reduce total cost of ownership. Free up your internal IT team to focus on innovation while we handle maintenance, ensuring seamless, uninterrupted operations.

Develop Icon SAP Ariba Solutions

Streamline sourcing, contracting, and supplier management on a unified digital platform. Drive significant cost savings, enhance supply chain transparency, and strengthen supplier relationships.

Integrate Icon SAP ERP Central Component (SAP ECC) Support

Keep your core ERP system stable, secure, and compliant while you plan your future roadmap. Extend the value of your existing investment, mitigate risks, and prepare for a structured transition to S/4HANA.

Test Icon SAP Human Capital Management (SAP HCM)

Manage everything from payroll and time management to talent acquisition and employee experience. Build a future-ready workforce, improve employee satisfaction, and streamline all HR processes.

Train Icon SAP Analytics Cloud

Unify enterprise planning, predictive analytics, and visualization in a single cloud solution. Empower users with self-service analytics, create accurate forecasts, and make data-driven decisions with confidence.

The Value of Expert SAP Services and Support

Partnering with OM Tech for your sap support and maintenance services delivers
tangible benefits that strengthen your business foundation and fuel growth.

Discover Icon Optimized Total Cost of Ownership

Our proactive management and efficient support models identify cost-saving opportunities, prevent costly downtime, and maximize the return on your SAP investment.

Plan Icon Enhanced System Performance & Reliability

We ensure your SAP environment runs at peak performance, with high availability and fast response times, so your business operations are never hindered.

Develop Icon Strategic Business Alignment

We go beyond technical support to ensure your SAP solutions are configured to support your unique business processes and strategic goals.

Integrate Icon Access to Deep Expertise

Gain on-demand access to certified SAP specialists across various modules, ensuring you have the right skills without the overhead of full-time hires.

Test Icon Proactive Risk Mitigation

Our continuous monitoring and security best practices protect your core systems from vulnerabilities, ensuring compliance and business continuity.

Train Icon Scalability for Future Growth

We architect and manage your SAP landscape to be agile and scalable, ready to support mergers, acquisitions, and organic growth.

Ready to Optimize Your SAP Environment for Peak
Performance?

Schedule a Free SAP Health Check

Tailored SAP Solutions for Your Sector

Banking Banking, Financial Services, & Insurance
Healthcare Healthcare & Life Sciences
Retail Retail & E-commerce
Manufacturing Manufacturing & Automotive
Education Education & E-learning
Travel Travel & Hospitality
Real Estate Real Estate & Construction
Logistics Logistics & Transportation
Energy Energy & Utilities

Delivering Success with SAP

Manufacturing Leader
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S/4HANA Transformation for a Manufacturing Leader

A leading manufacturer was on an outdated ERP, causing data latency, inefficiencies, and a lack of real-time insights for decision-making.

OM Tech managed a full-scale greenfield implementation of SAP S/4HANA, integrating production, finance, and supply chain modules. The client achieved a 30% improvement in operational efficiency, real-time inventory visibility, and a unified platform for global expansion.

30% operational efficiency improvement
Retail Chain
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SAP AMS for a National Retail Chain

A retail chain's internal IT was overwhelmed with SAP ticket volume, leading to slow resolution times and impacting store operations.

We provided comprehensive SAP Services including a dedicated helpdesk, proactive monitoring, and periodic health checks. Ticket resolution time improved by 50%, system stability increased significantly, and the internal IT team was freed to work on a new e-commerce integration.

50% faster ticket resolution

Deep Expertise Across the SAP Ecosystem

Retail
Core ERP
SAP S/4HANA ECC Business Suite
Retail
Cloud Platforms
SAP HANA Cloud BTP
Retail
Supply Chain
SAP Ariba IBP TM
Retail
Analytics & BI
SAP Analytics Cloud BW/4HANA BusinessObjects
Retail
Database & Technology
SAP HANA Fiori Solution Manager

Our Methodical Approach to SAP Support and Implementation Services

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01
Discover & Analyze

We conduct a detailed assessment of your current landscape, business goals, and challenges to define a clear scope and strategy.

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02
Plan & Design

We create a phased project plan and design the future-state architecture, ensuring it aligns with best practices and your business needs.

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Implement & Configure

Our certified consultants build, configure, and customize the SAP solutions, following agile methodologies for flexibility and transparency.

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Test & Validate

We perform rigorous unit, integration, and user acceptance testing (UAT) to ensure quality, performance, and that all requirements are met.

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Deploy & Transition

We manage a smooth go-live and transition to the support phase, including comprehensive knowledge transfer to your team.

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Optimize & Support

We provide ongoing sap support and maintenance services, continuous improvement, and strategic advice to help you leverage new SAP innovations.

Why OM Tech for Your SAP Services and Support?

Discover Icon Business-First Mindset

We focus on how SAP can solve your specific business challenges, not just on technical implementation.

Plan Icon Certified SAP Expertise

Our team holds advanced certifications across the SAP portfolio, ensuring you receive expert guidance.

Develop Icon Proactive Support Model

We prevent issues before they impact your business through 24/7 monitoring and health checks.

Integrate Icon Flexible Engagement Models

We offer tailored support packages, from full-scale AMS to specific project-based sap support and implementation services.

Test Icon Proven Migration Methodology

Our structured approach to S/4HANA migration minimizes risk and ensures business continuity.

Train Icon Long-Term Partnership

We commit to your success beyond go-live, acting as a strategic partner for your ongoing digital transformation.

Hear From Our SAP Partners

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"OM Tech's team managed our complex S/4HANA migration with precision. Their expertise and proactive approach minimized disruption and the new system is already delivering greater efficiency and insights."

CIO
Manufacturing Group
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"Their SAP AMS team is an extension of our own. Response times are fast, and their consultants understand our business processes, which is rare in a support partner."

IT Director
Retail Conglomerate

Frequently Asked Questions

What makes OM Tech's SAP support different?
Our sap support and services are proactive and business-aligned. We don't just wait for tickets; we use monitoring tools to prevent issues and provide strategic insights to help you get more value from your SAP investment
We are considering moving to S/4HANA. Can you help?
Absolutely. We offer end-to-end sap support and implementation services for S/4HANA. We start with a discovery workshop to recommend the best path (greenfield, brownfield, or bluefield) and then manage the entire transformation project.
Do you offer 24/7 support?
Yes, we provide flexible sap support and maintenance services that include 24/7 monitoring and critical incident support to ensure your business operations are always protected, regardless of time zone.
Can you support our existing SAP ECC system while we plan an upgrade?
Yes, we specialize in supporting and optimizing existing ECC systems. We ensure they remain stable and secure while helping you build a strategic roadmap for your future transition to S/4HANA.
How do you ensure your consultants understand our industry?
Our consultants have domain experience across key verticals. During onboarding, we immerse ourselves in your business processes to ensure our SAP solutions are configured for your industry's specific challenges and opportunities.

Let's build a SAP strategy that drives your business forward.

Discuss Your SAP Needs
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